@charset "UTF-8";

/* ============================================================
   客服中心 / 关于我们 / 帮助 — 生活清洁主题 · 淡珊瑚 #FF5D6A
   ============================================================ */

:root{
	--hc-coral:#FF5D6A;
	--hc-coral-soft:#FF8A94;
	--hc-coral-deep:#E84A57;
	--hc-mist:#FFF6F7;
	--hc-ink:#3A2A2C;
	--hc-muted:#8A6A6E;
	--hc-line:rgba(255,93,106,.16);
}

.hc-page{
	position:relative;
	overflow:hidden;
	min-height:60vh;
	padding:0 0 56px;
	background:var(--hc-mist);
	font-family:"Nunito","PingFang SC","Microsoft YaHei",sans-serif;
	color:var(--hc-ink);
}

.hc-bg{
	position:absolute;
	inset:0;
	z-index:0;
	pointer-events:none;
	background:
		radial-gradient(ellipse 60% 40% at 8% 0%,rgba(255,93,106,.12),transparent 55%),
		radial-gradient(ellipse 45% 30% at 92% 8%,rgba(255,138,148,.14),transparent 50%),
		linear-gradient(180deg,#FFF8F9 0%,#FFF0F2 55%,#FFE8EB 100%);
}
.hc-wash{
	position:absolute;
	border-radius:50%;
	filter:blur(70px);
	-webkit-filter:blur(70px);
}
.hc-wash--1{
	width:36vw;height:36vw;
	top:-10%;left:-8%;
	background:rgba(255,93,106,.14);
}
.hc-wash--2{
	width:28vw;height:28vw;
	top:20%;right:-6%;
	background:rgba(255,168,176,.2);
}

/* ---------- Hero ---------- */
.hc-hero{
	position:relative;
	z-index:1;
	max-width:1120px;
	margin:0 auto;
	padding:36px 24px 28px;
	display:grid;
	grid-template-columns:1.2fr .8fr;
	gap:24px;
	align-items:center;
}
.hc-hero__brand{
	margin:0 0 10px;
	font-family:"ZCOOL XiaoWei","PingFang SC",serif;
	font-size:clamp(26px,3vw,38px);
	color:var(--hc-coral);
	letter-spacing:.04em;
	line-height:1.2;
}
.hc-hero__title{
	margin:0 0 12px;
	font-size:clamp(24px,2.8vw,34px);
	font-weight:800;
	line-height:1.3;
	color:var(--hc-ink);
}
.hc-hero__title em{
	font-style:normal;
	color:var(--hc-coral);
	font-size:.72em;
	font-weight:700;
}
.hc-hero__desc{
	margin:0 0 18px;
	font-size:14px;
	line-height:1.7;
	color:var(--hc-muted);
	max-width:420px;
	font-weight:500;
}
.hc-breadcrumb{
	display:flex;
	flex-wrap:wrap;
	align-items:center;
	font-size:13px;
	font-weight:600;
}
.hc-breadcrumb a{
	color:var(--hc-muted);
	text-decoration:none;
	transition:color .2s;
}
.hc-breadcrumb a:hover{color:var(--hc-coral);}
.hc-breadcrumb__sep{
	margin:0 8px;
	color:rgba(255,93,106,.35);
	user-select:none;
}
.hc-breadcrumb__current{
	color:var(--hc-coral);
	font-weight:700;
}

.hc-hero__visual{display:flex;justify-content:center;}
.hc-scene{
	position:relative;
	width:180px;
	height:180px;
	display:flex;
	align-items:center;
	justify-content:center;
}
.hc-scene__ring{
	position:absolute;
	inset:12px;
	border-radius:50%;
	border:2px dashed rgba(255,93,106,.28);
	animation:hcSpin 28s linear infinite;
}
.hc-scene__dot{
	position:absolute;
	border-radius:50%;
	background:var(--hc-coral);
	opacity:.55;
}
.hc-scene__dot--1{width:12px;height:12px;top:18px;left:50%;margin-left:-6px;}
.hc-scene__dot--2{width:8px;height:8px;bottom:28px;right:28px;background:var(--hc-coral-soft);}
.hc-scene__dot--3{width:10px;height:10px;bottom:36px;left:24px;opacity:.35;}
.hc-scene strong{
	position:relative;
	z-index:1;
	font-size:28px;
	font-weight:800;
	letter-spacing:.18em;
	color:var(--hc-coral);
}
@keyframes hcSpin{to{transform:rotate(360deg);}}

/* ---------- 双栏主体 ---------- */
.hc-shell{
	position:relative;
	z-index:1;
	max-width:1120px;
	margin:0 auto;
	padding:0 24px;
	display:grid;
	grid-template-columns:260px 1fr;
	gap:28px;
	align-items:start;
}

.hc-side{
	position:sticky;
	top:16px;
}
.hc-side__label{
	margin:0 0 12px;
	font-size:12px;
	font-weight:800;
	letter-spacing:.14em;
	color:var(--hc-coral-soft);
}
.hc-nav{
	display:flex;
	flex-direction:column;
	gap:6px;
	padding:0;
	margin:0;
	background:transparent;
	border:0;
	box-shadow:none;
}
.hc-nav-group{
	border:0;
	border-radius:0;
	background:transparent;
	overflow:visible;
	border-bottom:1px solid var(--hc-line);
	padding-bottom:4px;
}
.hc-nav-group.is-expanded{
	border-color:rgba(255,93,106,.28);
	box-shadow:none;
	background:transparent;
}
.hc-nav-cat{
	display:flex;
	align-items:center;
	justify-content:space-between;
	width:100%;
	padding:12px 4px;
	border:0;
	background:transparent;
	font-size:14px;
	font-weight:800;
	color:var(--hc-ink);
	cursor:pointer;
	text-align:left;
	font-family:inherit;
	transition:color .2s;
}
.hc-nav-cat:hover{color:var(--hc-coral);}
.hc-nav-group.is-expanded .hc-nav-cat{color:var(--hc-coral);}
.hc-nav-cat__arrow{
	width:7px;
	height:7px;
	border-right:2px solid var(--hc-muted);
	border-bottom:2px solid var(--hc-muted);
	transform:rotate(45deg);
	transition:transform .25s,border-color .2s;
	margin-left:8px;
	flex-shrink:0;
}
.hc-nav-group.is-expanded .hc-nav-cat__arrow{
	transform:rotate(-135deg);
	margin-top:4px;
	border-color:var(--hc-coral);
}
.hc-nav-links{
	display:none;
	flex-direction:column;
	gap:2px;
	padding:0 0 12px 8px;
	border:0;
	margin:0;
	border-left:2px solid rgba(255,93,106,.2);
}
.hc-nav-group.is-expanded .hc-nav-links{display:flex;}
.hc-nav-link{
	display:block;
	padding:8px 12px;
	border-radius:10px;
	font-size:13px;
	font-weight:600;
	color:var(--hc-muted);
	text-decoration:none;
	background:transparent;
	border:0;
	transition:all .2s;
}
.hc-nav-link:hover{
	color:var(--hc-coral);
	background:rgba(255,93,106,.08);
}
.hc-nav-link.is-active{
	color:#fff;
	font-weight:700;
	background:var(--hc-coral);
	box-shadow:0 6px 16px rgba(255,93,106,.28);
}

/* ---------- 文章区 ---------- */
.hc-main{min-width:0;}
.hc-article{
	background:rgba(255,255,255,.72);
	backdrop-filter:blur(12px);
	-webkit-backdrop-filter:blur(12px);
	border-radius:24px;
	border:1px solid rgba(255,255,255,.9);
	box-shadow:0 16px 48px rgba(255,93,106,.1);
	overflow:hidden;
}
.hc-article__head{
	padding:28px 32px 20px;
	border-bottom:1px solid var(--hc-line);
	background:transparent;
}
.hc-article__eyebrow{
	display:inline-block;
	margin-bottom:8px;
	font-size:11px;
	font-weight:800;
	letter-spacing:.16em;
	color:var(--hc-coral-soft);
}
.hc-article__head h1{
	margin:0;
	font-size:24px;
	font-weight:800;
	color:var(--hc-ink);
	line-height:1.35;
	padding:0;
	border:0;
}
.hc-article__body{
	padding:28px 32px 36px;
	font-size:15px;
	line-height:1.85;
	color:#4a383a;
	word-break:break-word;
}
.hc-article__body img{
	max-width:100%;
	height:auto;
	border-radius:12px;
	margin:12px 0;
}
.hc-article__body h1,
.hc-article__body h2,
.hc-article__body h3{
	color:var(--hc-ink);
	margin:1.2em 0 .6em;
}
.hc-article__body p{margin:.75em 0;}
.hc-article__body a{color:var(--hc-coral);}
.hc-article__body table{
	width:100%;
	border-collapse:collapse;
	margin:16px 0;
}
.hc-article__body table td,
.hc-article__body table th{
	border:1px solid var(--hc-line);
	padding:10px 12px;
}

/* 反馈 */
.hc-feedback{
	margin:0;
	padding:24px 32px 28px;
	border-top:1px solid var(--hc-line);
	background:rgba(255,93,106,.04);
}
.hc-feedback__text{
	margin:0 0 14px;
	font-size:15px;
	font-weight:700;
	color:var(--hc-ink);
}
.hc-feedback__actions{
	display:flex;
	flex-wrap:wrap;
	gap:12px;
}
.hc-btn{
	display:inline-flex;
	align-items:center;
	justify-content:center;
	min-width:140px;
	padding:12px 24px;
	border-radius:999px;
	font-size:14px;
	font-weight:700;
	cursor:pointer;
	border:0;
	font-family:inherit;
	transition:transform .2s,box-shadow .2s,background .2s;
}
.hc-btn--yes{
	color:#fff;
	background:linear-gradient(135deg,var(--hc-coral-soft),var(--hc-coral));
	box-shadow:0 8px 22px rgba(255,93,106,.3);
}
.hc-btn--yes:hover{
	transform:translateY(-2px);
	box-shadow:0 12px 28px rgba(255,93,106,.38);
}
.hc-btn--no{
	color:var(--hc-coral);
	background:rgba(255,255,255,.8);
	border:1.5px solid rgba(255,93,106,.35);
}
.hc-btn--no:hover{
	background:#fff;
	transform:translateY(-1px);
}
.hc-feedback.is-done .hc-feedback__actions{display:none;}
.hc-feedback__result{
	display:none;
	padding:14px 18px;
	border-radius:14px;
	font-size:14px;
	font-weight:700;
	color:var(--hc-coral);
	background:rgba(255,93,106,.1);
	border:1px solid rgba(255,93,106,.18);
}
.hc-feedback.is-done .hc-feedback__result{display:block;}

/* 欢迎态 */
.hc-welcome{
	text-align:left;
	padding:48px 36px;
	background:rgba(255,255,255,.55);
	border-radius:24px;
	border:1px dashed rgba(255,93,106,.28);
}
.hc-welcome__hint{
	margin:0 0 8px;
	font-size:12px;
	font-weight:800;
	letter-spacing:.14em;
	color:var(--hc-coral-soft);
}
.hc-welcome__title{
	margin:0 0 8px;
	font-size:22px;
	font-weight:800;
	color:var(--hc-ink);
}
.hc-welcome__desc{
	margin:0;
	font-size:14px;
	line-height:1.7;
	color:var(--hc-muted);
	max-width:360px;
}

@media (max-width:900px){
	.hc-hero{
		grid-template-columns:1fr;
		padding:28px 16px 20px;
	}
	.hc-hero__visual{display:none;}
	.hc-shell{
		grid-template-columns:1fr;
		gap:20px;
		padding:0 16px;
	}
	.hc-side{position:static;}
	.hc-nav-links{
		flex-direction:row;
		flex-wrap:wrap;
		border-left:0;
		padding-left:0;
		gap:8px;
	}
	.hc-nav-link{border-radius:999px;border:1px solid var(--hc-line);}
	.hc-article__head,
	.hc-article__body,
	.hc-feedback{padding-left:20px;padding-right:20px;}
	.hc-btn{flex:1;min-width:0;}
}